Panels

The agent is the front door; the panels are where teams work — three surfaces, one engine, the same stored evidence.

Agency panel

The working surface for the roster: portfolio dashboard across every client site, research tools, reports, approvals, team management, and credits — plus the social/campaign board for scheduled posts and their metrics.

Site detail

One site, nine tabs:

Customer portal

The client’s window: a read-only overview of their site — scores, findings, reports — plus the approvals queue and a worklog of what was done and when. White-labeled to the agency, current by construction because it reads the same store.

Admin

The operator’s surface: users, agencies and their status, credit grants and events, the job queue, alerts, provider health, branding, and instance settings.

Access & roles

Team roles run owner / manager / viewer, and site access is scoped per site — including the dedicated customer role that sees exactly its own sites and nothing else.